Sign-In Problems
If you cannot sign in, first make sure you are using the email address connected to your Smart Driver Forms account. If the problem continues, contact Support with that email address.
Smart Driver Forms Support
Start here when you need help
Quick help for account questions and the current Smart Driver Forms app.
If the information below does not solve the problem, contact support and we will help you from there.
Quick account help
Sign-in and account questions
Account Confirmation
If your account confirmation is incomplete or you are unsure whether your account is ready to use, contact Support with the email address used to create the account.
Forgot Your Password?
On the app sign-in screen, tap Forgot Password?, enter your Smart Driver Forms account email, and use the reset link sent to your email.
Delete Your Account
Account deletion is available inside the app. You can also review the account-deletion information on this website.
Using Smart Driver Forms
Help with the current public tools
Smart Driver Trip Sheet
Get help with entering trip information, trip events, finalizing a trip, or working with a finalized trip-sheet PDF.
Smart Mileage Recap
Get help understanding weekly or yearly mileage recaps, including actual miles and paid miles.
Finalized Records
If a finalized trip or document is not where you expect it to be, tell Support which trip you are looking for and what you see in the app.
Something Not Working?
Tell us what you were trying to do, what happened instead, and which part of Smart Driver Forms you were using.
Contact Support
Still need help?
Email Smart Driver Forms Support. Include the email address connected to your account, a short description of the problem, and which part of the app you were using.
Never send your password by email.